Waroom

Waroom is an incident management and on-call scheduling platform for engineering teams and SREs.

Incident Management
That Turns Crisis Into Clarity

AI-powered post mortems, MTTX analytics (MTTR, MTTA, MTTD, MTTM), on-call scheduling, and action item tracking — in one product. No credit card required for a 14-day trial.

65%
Faster MTTR
90%
Less Documentation Time
3min
Average Incident Creation
100%
Stakeholder Visibility
Competitive Advantages

How Waroom Differs From PagerDuty and Opsgenie

PagerDuty and Opsgenie handle alerting. Waroom adds AI post mortems, MTTX dashboards, and action item tracking so teams improve after every incident — not just survive them.

AI-Powered Post Mortems

Save 90% of post mortem writing time

Automatically generate comprehensive post mortems with timeline analysis, root cause detection, and actionable recommendations. Our AI learns from your incidents to suggest better remediation strategies.

Advanced MTTX Metrics

MTTR, MTTA, MTTD, MTTM dashboards included

Track MTTR, MTTA, MTTD, MTTM, and custom metrics that matter to your team. Real-time dashboards show trends, anomalies, and team performance over time.

Action Item Aging & Tracking

85% faster action item completion

Never let action items go stale. Automated aging metrics, escalation workflows, and Slack reminders ensure follow-through on every remediation task.

Intelligent On-Call Management

Built-in, no extra tools needed

Integrated on-call scheduling with escalation policies, rotation management, and PagerDuty sync. Automatically assign incidents based on service ownership and on-call status.

Unlimited Webhooks & Customization

100% customizable to your stack

Connect to any tool with webhooks, custom fields, and flexible workflows. Build your own integrations or use our extensive marketplace.

Native Slack & Teams Commands

Zero-friction incident creation

Create incidents, post updates, and escalate with simple slash commands. No context switching—manage everything from where your team already works.

How Waroom Handles Incident Response

Four steps from detection to post-mortem: Detect, Mobilize, Resolve, Learn

1. Detect

Create incident via Slack command, API, or dashboard in 30 seconds

2. Mobilize

Auto-assign to on-call engineers, create war room, notify stakeholders

3. Resolve

Track status updates, coordinate response, update stakeholders in real-time

4. Learn

AI generates post mortem, tracks action items, analyzes trends

Incident Management Features for Engineering Teams

Built for on-call engineers, SREs, and engineering managers who run production systems

Auto-Channel Creation

Dedicated Slack/Teams channels created instantly for every incident, with automatic stakeholder notifications.

Real-Time Status Tracking

Live incident timeline with status updates visible to all stakeholders. No more "what's the status?" questions.

Executive Dashboards

Exportable reports for leadership showing MTTR trends, incident frequency by team and service, and SLA compliance over time.

Multi-Team Support

Organize by teams and services with clear ownership. Route incidents automatically based on affected services.

Smart Escalation

Automatic escalation based on severity, duration, or custom rules. Ensure critical incidents get the right attention.

Runbooks & Templates

Pre-built response templates for common incidents. Attach runbooks and playbooks for faster resolution.

Waroom Integrates With Slack, PagerDuty, Datadog, and More

Native integrations with 8+ tools plus unlimited custom webhooks and a REST API

SlackMicrosoft TeamsPagerDutyDatadogGrafanaJiraGitHubGitLab + Custom Webhooks

Plus unlimited custom integrations via webhooks and APIs

Advanced Analytics

MTTX Analytics: MTTR, MTTA, MTTD, and MTTM

Real-time dashboards for every incident response metric your team tracks

Time-Based Metrics

  • MTTR (Mean Time To Resolve)
  • MTTA (Mean Time To Acknowledge)
  • MTTD (Mean Time To Detect)
  • MTTM (Mean Time To Mitigate)

Operational Metrics

  • Action item completion rate & aging
  • Incident frequency by team/service
  • Severity distribution & trends
  • Post mortem completion tracking

Frequently Asked Questions

Common questions about Waroom

What is Waroom?
Waroom is an incident management and on-call scheduling platform for engineering teams and SREs. It centralizes incident response, post-mortem workflows, MTTX analytics, and on-call rotations in one product so teams can detect, respond, and learn from outages faster.
How does Waroom compare to PagerDuty and Opsgenie?
Unlike PagerDuty and Opsgenie, which focus primarily on alerting and on-call routing, Waroom includes built-in AI-powered post-mortem generation, action item aging and tracking, and advanced MTTX dashboards — all without requiring separate tools. Waroom also offers native Slack and Microsoft Teams commands for incident creation and updates, reducing context switching.
What integrations does Waroom support?
Waroom integrates natively with Slack, Microsoft Teams, PagerDuty, Datadog, Grafana, Jira, GitHub, and GitLab. It also supports unlimited custom integrations via inbound and outbound webhooks and a REST API.
How much does Waroom cost?
Waroom offers a 14-day free trial with no credit card required. After the trial, plans are subscription-based. Contact the team at hello@waroom.co for current pricing details.
How quickly can I set up Waroom?
Most teams complete initial setup in under 5 minutes: connect your Slack workspace, invite your team, and create your first on-call schedule. The Slack integration is available immediately after connecting — no engineering work required.

Ready to Transform Your Incident Response?

Join engineering teams at fast-growing companies who trust Waroom to manage their most critical incidents

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